Hive Support Ltd

09.00 – 18.00

Monday – Friday

Email us



Hive Support Ltd
HR & Recruitment for MPs

[CLOSED] Caseworker to Shaun Bailey MP (West Bromwich West)

Job Description

Shaun Bailey, MP for West Bromwich West, is looking to hire a full-time caseworker for his busy constituency office. This is a fixed term contract initially, from 1st January-31st March 2023. Caseworkers play an important role in an MP’s office, supporting the MP to ensure that issues constituents face are heard and actioned.

The job is taking the concerns of residents to Ministers or Government bodies and ensuring that residents secure the support and outcomes they need and deserve. Enjoying working with others and supporting individuals and groups is vital.

Possibility of remote working exists for the right candidate.


  • A highly motivated staff member, with a positive attitude and ability to work as part of a team
  • Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, people at all levels
  • Experience working for the Citizens’ Advice Bureau or similar, is very welcome
  • A self-starter, with the ability to work independently
  • Clear and concise letter writing style

Duties include:

  • Answering a large number of queries from members of the public on a wide range of local and national matters by phone, letter or email
  • Drafting correspondence on various issues on the Member’s behalf.
  • Logging cases, monitoring progress, and ensuring data is held and processed securely.
  • Ensure that casework is dealt with promptly, sensitively, confidentially and accurately.
  • Providing advice and support to constituents by liaising with Government agencies, local government departments, the voluntary sector and any other organisations necessary to resolve casework matters

Submit your CV & Covering Letter for [CLOSED] Caseworker to Shaun Bailey MP (West Bromwich West)

Your Details
Your Documents
Position Details
Salary: Inline with IPSA payscales, starting at £21,529
Interviews / Start Date: Interviews to take place in mid-December
Application Closing Date: Rolling, until a suitable candidate has been found
Application Details:

Please submit your CV and cover letter online. Do keep an eye on your junk folder for follow up emails.

Want to hear about future vacancies?

If you would like to be notified about future vacancies, and other useful information about working for a Member of Parliament, please sign up to our mailing list. 

Data Policy – Job Applications

As part of the recruitment process, Hive Support collects and processes personal data relating to job applications. We are committed to meeting our data protection obligations. Our registration number with the Information Commissioners Office is A8507492.

You can download our privacy policy here.

If you have any concerns, please contact us on

Latest Vacancies

If you are interested in working for a Member of Parliament, you can find details of latest vacancies and how to apply.