Katherine Fletcher MP is looking to recruit a caseworker to be part of her constituency team. Caseworkers are an important role in an MP’s office, supporting the MP to ensure that constituents concerns are heard and actioned. This is a unique opportunity to be part of a team making a real impact for the people of South Ribble.

The successful candidate will be self-motivated, highly organised and a strong communicator. This role also requires a flexible and can-do attitude and the ability to deal sensitively and empathetically with constituents and casework, whilst using their own initiative to pursue matters on behalf of constituents. Applicants should have an awareness of the constituency and be sympathetic with the values of the Conservative party.

Requirements:

  • A highly motivated staff member, with a positive attitude and ability to work as part of a team.
  • Experience of casework, a public facing role or working directly with the public.
  • A self-starter, with the ability to work independently.
  • Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, a wide range of people.
  • Clear and concise letter writing style.
  • Good attention to detail and ability to prioritise their workload.

Duties will include, but not limited to:

  • Answering a large numbers of queries from members of the public on a wide range of local and national matters by phone, letter, email or face to face.
  • Drafting correspondence on various issues on the Member’s behalf.
  • Logging cases, monitoring progress, and ensuring data is held and processed securely.
  • Ensure that casework is dealt with promptly, sensitively, confidentially and accurately.
  • Providing advice and support to constituents by liaising with Government agencies, local government departments, the voluntary sector and any other organisations necessary to resolve casework matters.
  • Organising and attending constituency surgeries.
  • Assisting with office administration as needed and any other duties as may be required.

Full time or part time depending on candidate. The successful candidate will be ideally based in the area and able to work from the constituency office in Leyland several days a week.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Application Details Please send a CV and a one page covering letter to info@hivesupport.co.uk

In the email subject matter, please state ‘[YOUR NAME] – Constituency Caseworker for Katherine Fletcher MP’